Returns & Replacement

An exchange or refund is possible within the 14-day cancellation period.
Step 1: Please inform us about your request by e-mail to, stating your order number.
Step 2: Send us your undamaged goods, stating your name and order number, to:
Vendonex GmbH, c/o Big Ding
Schertlinstrasse 17
81379 Munich
Step 3: After receipt of the goods, you will be refunded the full purchase price to your chosen payment method.